Case Study 1 - Urgent Pump Spare to Avoid Tanker Delay in Fujairah
Challenge: A tanker docked in Fujairah faced a critical pump failure during cargo operations. Without immediate replacement, the vessel risked a 48-hour delay, costing over USD 100,000 in downtime and penalties.
Solution:Peters Worldwide’s Mumbai operations team sourced the required pump within 4 hours from a domestic supplier. Leveraging our 24/7 emergency desk, we booked the earliest available air freight, coordinated customs clearance outside working hours in Fujairah, and arranged direct-to-vessel delivery.
Result:The pump was installed within 20 hours of the initial request, preventing vessel delay and ensuring uninterrupted operations.